Services

What we do

Professional car service — diagnostics, mechanics and inspection prep. Including premium vehicles and youngtimers.

Other services

RedHat Garage — Reparatur
Diagnostics specialist

Experience

Hard cases and demanding cars — our specialty.

Book a repair

Does your car need attention?

Request a diagnosis or repair — we reply fast, usually the same day.

Book a repairWhatsApp

Frequently asked questions

How much will my repair cost?

The cost of a repair depends on your vehicle and the specific work required. To provide you with an accurate price, we first need to gather detailed information or perform a diagnosis. You will always receive a written cost estimate for your approval before we begin any work. This ensures you have complete transparency and full control over the expenses, so there are no surprises when you collect your car.

How can I get a cost estimate?

We provide a written cost estimate after a diagnosis or upon receiving your vehicle's details. To get started, please send us a message via WhatsApp or our web form with a photo of your vehicle registration document (or the VIN), the current mileage, and a description of the issue. This information allows us to assess the required work and prepare a transparent offer for you.

How do I book an appointment?

The best way to book an appointment is by writing to us via WhatsApp or by using the 'Request an Appointment' form on our website. This allows us to process your request efficiently and capture all necessary vehicle details at once. Please include your vehicle registration document (VIN), current mileage, and the reason for your request so we can prepare for your visit.

Can I come by today or tomorrow without an appointment?

To ensure we can assist you properly, please contact us in writing before visiting our workshop. You can send us a message via WhatsApp or use our online 'Appointment Request' form. Please include a photo of your vehicle registration and a description of the issue. We will then propose an appointment time in writing. Spontaneous visits without prior arrangement may result in waiting times.

When is your next available appointment?

You will typically receive an appointment proposal within a few working days of your written enquiry. The exact waiting time depends on our current schedule and the urgency of your request. Simply send us a message via WhatsApp or our contact form, and we will get back to you with the next possible dates for your visit.

How long will the repair on my car take?

The duration of the repair depends on the scope of the work and the availability of parts. We will provide you with an initial time estimate along with the written cost estimate. To keep the downtime for you as short as possible, we will inform you in writing as soon as your vehicle is ready for collection.

Which car brands do you service?

We perform service and repair work on vehicles from many different brands. We are happy to clarify individually whether we can carry out a specific job on your model. To do so, please send us your car's make, model, year, and vehicle identification number (VIN). We will check the technical possibilities and provide you with a reliable answer in writing.

Do you offer a replacement car?

If you require a courtesy car, please mention this when you submit your written appointment request. The availability of a courtesy vehicle will then be checked individually and confirmed to you in writing. This ensures your mobility is maintained while your vehicle is with us. Please inform us of your needs well in advance.

What are your opening hours?

Our opening hours are Monday to Friday, from 08:00 to 12:00 and from 13:00 to 17:00. Outside of these hours, you are welcome to send us a message via WhatsApp. We will process your inquiry during the next business hours and get back to you. RedHat Garage is here for you.

Where can I find your garage?

You will find RedHat Garage at Chemin du Gors 3 in 1786 Sugiez. Our location is in the Canton of Fribourg, within the Vully/Murten region. Detailed information on how to get here and parking options will be provided with the written confirmation of your appointment. We look forward to welcoming you.

How can I pay for the service?

The specific payment methods are outlined in our written cost estimate before any work begins. This ensures you have complete transparency about all aspects of the service from the start, including the payment terms. All details will be clearly communicated, so there is no uncertainty when you come to collect your vehicle.

What languages can I communicate with you in?

We are happy to assist you in German, French, Polish, English, or Italian. Our goal is to make you feel well looked after and to ensure you understand all the technical details. Communicating in multiple languages helps prevent misunderstandings and builds a trusting relationship. Simply choose the language you are most comfortable with.